Warranty

 

Installation Warranty Terms and Conditions for Aqua Tech Texas:

1. Limited Warranty Coverage:

  • Aqua Tech Texas offers a limited warranty on the installation services provided. This warranty specifically covers the workmanship involved in the installation process.

2. Coverage Duration:

  • The duration of the installation warranty will be communicated to the customer upon the completion of the installation project. The coverage period may vary based on the type of installation and the systems involved. (Please check blow "Warranty for Aqua Tech Texas Products and Services")

3. Workmanship Assurance:

  • The warranty ensures that the installed systems, including water softeners, RO water purification systems, smart bidets, and Pacific range hoods, function as intended. It covers any defects or issues arising from the installation process itself.

4. Customer Responsibilities:

  • To qualify for warranty coverage, customers must adhere to any post-installation care guidelines provided by Aqua Tech Texas. Failure to follow these guidelines may impact the warranty's validity.

5. Warranty Claims:

  • In the event of any issues covered by the installation warranty, customers should promptly contact Aqua Tech Texas to initiate a warranty claim. Aqua Tech Texas will assess the situation and take appropriate actions to address the concerns.

6. Exclusions:

  • The installation warranty does not cover issues arising from factors beyond Aqua Tech Texas' control, including but not limited to natural disasters, accidents, unauthorized modifications, or misuse.

7. Modifications and Repairs:

  • Any modifications or repairs made to the installed systems by parties other than Aqua Tech Texas without prior approval may void the installation warranty.

8. Notification of Changes:

  • Customers will be notified of any changes to the installation warranty terms and conditions. The updated terms will be communicated in advance.

9. Acceptance of Terms:

  • Acceptance of Aqua Tech Texas' installation services implies acknowledgment and acceptance of these installation warranty terms and conditions. Any deviations or special arrangements must be communicated and agreed upon in writing between Aqua Tech Texas and the customer.

Customers are encouraged to review and understand these terms to ensure a clear understanding of the coverage and conditions associated with Aqua Tech Texas' installation warranty.

 

Warranty for Aqua Tech Texas Products and Services:

  1. Water Softener System:

    • One-year Limited Parts and Labor Warranty:
      • Covers parts and labor for a period of one year from the date of installation.
      • Applies to all components and services related to the water softener system.
    • Three-year Limited Warranty on Electronic Monitor (Part Only):
      • Covers defects in materials and workmanship of the electronic monitor for three years.
    • Ten-year Limited Warranty on Brine Tank (Part Only):
      • Protects against defects in materials and workmanship of the brine tank for ten years.
    • Ten-year Limited Warranty on Resin Tank (Part Only):
      • Ensures the resin tank is free from defects in materials and workmanship for ten years.

    Limited Conditions:

    • The warranty excludes damages resulting from improper installation, misuse, or neglect.
  2. RO Water Purification Systems:

    • One-year Limited Parts and Labor Warranty:
      • Covers parts and labor for a period of one year from the date of installation.

    Limited Conditions:

    • The warranty excludes damages resulting from improper installation, misuse, or neglect.
  3. Smart Bidet Toilet:

    • One-year Limited Parts and Labor Warranty:
      • Covers parts and labor for a period of one year from the date of installation.

    Limited Conditions:

    • The warranty excludes damages resulting from improper installation, misuse, or neglect.
  4. Pacific Range Hood:

    • Motor: Lifetime Warranty:
      • Provides a lifetime warranty for the motor against defects in materials and workmanship.
    • Parts: Ten-year Limited Warranty:
      • Ensures parts are free from defects in materials and workmanship for ten years.
    • Wall-Mounted Range Hoods:
      • Three-year Warranty on Motors:
        • Protects against defects in materials and workmanship for three years.
      • Three-year Limited Parts Warranty:
        • Ensures parts are free from defects in materials and workmanship for three years.

    Limited Conditions:

    • The warranty excludes damages resulting from improper installation, misuse, or neglect.

One-year Limited Service Warranty:

  • Covers services provided by Aqua Tech Texas for a period of one year.
  • Excludes damages resulting from improper installation, misuse, or neglect.